Our company provides tourism services to its clients on a contractual basis. Contracts with foreign nationals are signed in two languages—Armenian and a foreign language (the native language of the respective tourist). The provision of services is confirmed by an acceptance certificate.
When providing outbound tourism services to citizens of the Republic of Armenia, a preliminary booking certificate and an advance payment receipt are issued.
To ensure the protection of clients’ personal data, a personal data protection and confidentiality agreement is signed.
The Code of Ethics and Conduct (the Code) aims to establish internal mechanisms within the company’s operations that will shape the business identity and determine our service quality. It is designed to promote responsible and sustainable business practices.
Review the Code here.